Non-defective products sold by MATA BioTech are sold on a no-return basis once installed. Defective product must be returned to MATA
BioTech for replacement within 15 days of receipt of product. Non-defective products with an RMA authorization are subject to a 10%
restocking fee. To request an RMA, please email spine@illuminnate.com  within 7 days of receiving your purchase. Products may not be
returned after 30 days.

Shipping and Inventory
ILLUM INNATE units are presently in stock. However, from time to time an item may sell faster than we can hand build and assemble them. Most
Items ship within 48 hours via UPS ground service. All UPS ground orders are FREE. This does not include insurance. All items are well packed.
Quick an secure credit card
payment by Paypal.
Paypal account is not required
All purchases from this site is processed by MATA BioTech and are bound by the following
policies:Statement of User Privacy & SecurityPrivacy Policy - MATA BioTech uses the best
technologies to safeguard your information and communications from unauthorized intrusions.

MATA BioTech will NEVER provide your personal information to any 3 rd party without your prior written
consent.Safe Shopping PolicyEach online purchase you make from this website is backed by our security
and privacy statement. Our secure server software encrypts credit card and personal information, ensuring
that Internet transactions stay private and protected.Return Policy - RMA (Return Merchandise
Authorization)
Educate with
The Ultimate Chiropractic Teaching Tool
The only full spine patient education device that
uses illuminated spinal nerves to visually
demonstrate nerve flow activity.
+ 12.50 Shipping
For International orders, please email
us with a detailed shipping address.  
We will calculate cost and reply soon.
spine@illuminnate.com